Feeling quite pissed off with MJH right now.
The saga with the window shutters continues. That is, they are not ready and will not be ready for another 4 weeks.
Good Morning Brad,
I
have spoken with your site supervisor in regard to your concerns. The
shutters cannot be measured & ordered til the sills are installed
internally. The company
visits the site measure all windows. The order is then placed for the
shutters & it takes up to 4 weeks for these to be made &
delivered to site. If clients were to install their own blinds/shutters
the process is the same, that they cannot measure til the
sills are installed.
I
can understand your frustration at the delays, on the positive we will
be handing over the home well before the end contract date of the 5th August
2014.
So, we ordered the shutters back in May 2013. They had 12 months to organise this. Granted, they required the sills for measurements, but they were finished and painted by May 6 2014. So they have had a month already, but I was told this morning they will not be ready until the end of the month. Why were they not measured some time around May 6? They would of been ready to install now.
We chose to purchase the shutters through McDonald Jones so that we could simply walk in. Job done. It would of been cheaper to get them done after handover, but no, we chose to pay the extra for the convenience of not having to do this later. Now, to have a delay based on these shutters has really got me worked up.
I knew the contract date would appear at some point in my conversations with them, but really, all the brilliant experience has now been marked by their lack of planning. Had they simply measured and ordered when the sill were ready, as they state, we would be moving in this Friday or early next week.
This shutter situation really sucks. I would be annoyed too. I have purchased the shutters from MDJ too. At least I have the benefit of your experience, so thank you for that.
ReplyDeleteThat's really frustrating to hear mate, as you stated, they've had plenty of time to arrange that.
ReplyDeleteThat's rotten luck Brad, really poor form from MDJ. The guy who did our shutters used to do them for MDJ and he ordered them wayyyy before our sills were on. He did come back and check the sizes though once carpentry was finished. They fit perfectly from his first measurement.
ReplyDeleteA little birdy from MDJ told us we were lucky to have used our own provider (we didn't have a choice though) as they have been having a lot of trouble with the one they are using.
Ahh well.. frustrating, but I have had time to cool off a bit.. :) It is what it is I suppose. At least I like the rest hehe
ReplyDeleteWe certainly appreciate you posting about this issue with the shutters. We recently had our colours appointment and have decided to just remove them and do them after hand over. We are already handling all floor coverings except the wet areas, so this is not a big deal for us. Hope it gets sorted quickly for you!
ReplyDelete